Contact Us
Whether you have a question, need help with an order, or just want to say ciao - we are here for you and always happy to chat.
Frequently Asked Questions
How can I contact Sapori & Co customer support?
You can reach Sapori & Co by email at [email protected], by phone at +1 818 270 4465, or through the contact form on this page. We are also active on Instagram (@sapori_and_co) and Facebook. Our team responds to inquiries within 1–2 business days.
How does Sapori & Co ship olive oil, and how is it protected during transit?
Orders are processed in 1–2 business days and shipped in the U.S. Shipping options: Standard (5–7 days), Priority (3–4), Express (1–2). Bottles are securely packed. Shipping cost is calculated at checkout by weight/destination. Orders over $1,000 ship free. See Shipping & Payment page.
What payment methods does Sapori & Co accept?
Sapori & Co accepts PayPal, all major credit and debit cards (Visa, MasterCard, American Express, Discover), and digital wallets including Apple Pay and Google Pay. All payments are processed securely , we do not store credit card details on our servers.
What is your return or replacement policy for damaged orders?
Report damaged or defective items within 48 hours at [email protected], including your order number and photos. We’ll arrange a replacement or resolution promptly. For other inquiries, contact us via email or the contact form.
Do you offer corporate, bulk, or wholesale orders?
Yes. Sapori & Co offers custom quotes for corporate gifting, bulk purchases, and wholesale inquiries. Contact us by email at [email protected] or through the contact form with details about your order size and requirements, and our team will provide a tailored quote.
How do I track my order after placing it?
Once your order ships, you will receive a confirmation email with tracking information. If you have not received tracking details within 3 business days of placing your order, contact us at [email protected] and we will locate your shipment.